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Mindlytics -> Decoding Human Intent
From Conversations to Conversions
AI agents are no longer demos or side experiments — they are core product surfaces. Yet most product managers face a familiar problem: we know users are talking to the agent, but we don't know how they're experiencing the interaction. This post walks through how to measure user intent and engagement in conversational AI.
Decoding [Human-AI] Conversations
AI-driven applications and autonomous agents are transforming how users interact with technology. From virtual assistants to customer support chatbots, these AI systems engage in dynamic conversations, yet understanding what users truly want—and whether AI is effectively fulfilling their intent—remains a challenge.